Software Support Engineer

Our client is a global telecommunications service provider with a strong presence on the Bulgarian market. For their constantly growing technical team, we are currently searching for a:

Software Support Engineer


- Plan and implement Data warehouse business workflows.
- Adapt and enhance the workflows based on business or technical needs.
- Perform and seek continuously improve the monitoring of the application environment and supporting infrastructure.
- Support BI/DWH application releases.
- Handle incidents (analyse logs, error handling, finding resolutions or workarounds within the specified SLAs/OLAs).
- Work with a ticketing system to resolve or submit reported problems.


- University degree in the field of IT/Telecommunication or any other relevant.
- At least 2 years of similar work experience.
- Strong experience with SQL, especially for data retrieving.
- Unix/Linux hands on experience.
- Experience with shell scripting and script languages on Unix/Linux or Windows.
- Fluent in English.

Should you consider yourself as the right candidate for this role, we would be glad to receive your CV in English.

Only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing Novi Global to work and process with your personal information following the Law for Personal Data Protection.

Agency license Number 2123 issued on 04.10.2016.
Job Type:
Job Title:
Software Support Engineer
Bulgaria - Sofia

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