Business Development Director EMEA

Our client is an American customer experience organization providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting, and analytics solutions to more than 450 clients worldwide. Their mission is to bring the brands closer to the end customers and ensure flawless communication and interaction.
Being one of the largest BPOs with over 35 years of history on a global scale, they are present in more than 100 offices worldwide and valued at 1,7B American dollars. With a focus on different industries, they insure an innovative and dynamic work environment challenging their employees every day with exciting and diversified projects. As expanding their global management teams, currently, we have an opening for a Business Development Director, EMEA Region.

As part of the EMEA Growth Team, the Business Development Director will have a crucial part in generating leads, building long-term strategic business relationships with clients and prospects, qualifying opportunities by understanding needs, and closing business through structured sales and marketing activities. More information below:

Business Development Director for EMEA Region


- Identify and close new business opportunities, generating revenue and improving profitability for the company.
- Collaborate with Marketing and Lead Generation teams to develop and implement short- and long-term plans and strategies designed to further product and market growth.
- Work closely with all Operational departments, including IT and Client Services, to refine product operational requirements to ensure they are met, and to implement new and valuable product features.
- Review activities of product lines and markets for strengths and weaknesses and take corrective action when necessary.
- Provide marketing advice and guidance to various operating units to ensure that overall marketing effectiveness is equal to or better than competitors.


- Bachelor’s Degree.
- Proven track records in selling intangible services. Experience in and knowledge of the business process outsourcing industry is desirable.
- Previous experience in penetrating large customers vertically and horizontally within targeted vertical market sectors.
- Ability to write reports, business correspondence, and procedure manuals.
- Strong communications and negotiation skills.
- Fluent English.
*Fluent in another European language would be beneficial.

Should you consider yourself the right candidate for this role, we would be glad to receive your CV in English.

Only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing Novi Global to work and process your personal information following the Law for Personal Data Protection.

Agency license Number 2123 was issued on 04.10.2016.
Job Type:
Job Title:
Business Development Director EMEA
Bulgaria - Any Region

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