Our client is a an international company, a Silver Partner of Salesforce, implementing external projects for customers in France and Benelux. They are specialized in Service Cloud of Salesforce with high focus on Contact Centers and integration of voice and digital channels. For their team in Sofia we are looking for an experienced developer for the role of a:
• Develop and customize tasks for Salesforce Service Cloud projects for clients of the company;
• Ensure the best possible quality of the application;
• Participate in the integration of CRM with voice and digital channels;
• Participate in the application of AI for customer service;
• Identify bugs and align with requirements during debugging;
• Report to the Solutions & Delivery Manager.
• 5+ years of experience as a software developer;
• 2+ years of experience as a Salesforce developer;
• University degree in IT or similar;
• Salesforce Certified Platform Developer I is a must;
• Good knowledge of contact centers;
• Fluent English.
Should you consider yourself as the right candidate for this role, we would be glad to receive your CV in English.
Only shortlisted candidates will be contacted by our consultants.
Applying for this position, you are authorizing Novi Global to work and process with your personal information following the Law for Personal Data Protection.
Agency license Number 2123 issued on 04.10.2016.
Bulgaria - Sofia