Ongoing Monitoring Team Lead

Our client is a leading fintech company providing smart current accounts for sole traders and small companies with offices in the UK, Bulgaria & India. Their engineering centre in Sofia is rapidly growing with over 220 employees nowadays. The company is labelled as one of the fastest-growing fintech scale-ups in the UK. Currently, they are searching for an experienced and well-organised monitoring specialist to take charge of their "Ongoing Monitoring" team. 

As the company's primary products are directed toward optimising, strengthening and streamlining the financial operations of their clients, the "Ongoing Monitoring" team ensures the timely, well-coordinated and accurate following of the day-to-day transactions on their client's side. 

Ongoing Monitoring Team Lead


? Lead a team of analysts, monitoring workstreams and forecasts. 
? Support the definitions and proper following of set SLAs.
? Report the success and efficiency of each workstream to senior stakeholders. 
? Assess opportunities for improvements and reduce false positives, working with tech and non-tech teams to implement these changes.
? Proactively look over the metrics yourself and monitor the workstreams as they happen.
? Support systems optimisation by communicating ideas for improvements.


? University degree, preferably in the field of finance;
? 2+ years experience in managing Ongoing/Financial Monitoring, Fraud Detection teams or similar;
? Previous experience in working with simplistic Financial Crime processes. 
? Effective communication skills with solid reporting skills to technical and non-technical team members;
? Very good analytical skills and attention to detail;
? Data-drive approach towards the completion of set objectives;
? Tendency to be part of many operations concurrently;
? Previous work in finance, consulting, technology or regulated organisation would be seen as an advantage; 
? Customer-focused and a team player orientation;

Should you consider yourself the right candidate for this role, we would be glad to receive your CV in English.

Only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing Novi Global to work and process your personal information following the Law for Personal Data Protection.

Agency license Number 2123 issued on 04.10.2016

Job Type:
Job Title:
Ongoing Monitoring Team Lead
Bulgaria - Sofia

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