Salesforce Business analyst

Davis & Standard, Information technology (IT)

Job Location

 Permanent Remote Work 

Job Status

Active

Salary

USD 75000 - 95000

Job Positions

1

Experience

2 - 3 years

Compensation Details

Bonus-5%

Replacement Clause

90 days

Commission (you get 70% of this)

USD 4900.00

Job Description 

Summary:
The Business Analyst (BA) role is to help drive the planning & design, as well as assist in the development and launch of Salesforce Sales & Service Cloud. This includes performing activities such as requirement definition, research, analysis, coordination, development of Epics/User Stories, testing, training and documentation. The Business Analyst will also maintain an understanding of business processes and related systems for supported business units; participates in management of stakeholder expectations, collaborates with business partners to define and document business and functional requirements and works with technical staff to develop solution alternatives.
Key Responsibilities include:

• Work in partnership with the Salesforce Project Manager to collaborate and support the needs of the program
• Support discovery sessions to help produce strategic roadmaps and product backlogs
• Work with team members to gather, understand and define business requirements through interviews, workshops and/or existing systems documentation, workflows or procedures
• Perform detailed analysis resulting in clear, concise and unambiguous system requirements
• Document detailed use cases that cover all alternate and exception flows, supplementing use cases with real world scenarios
• Provide detailed analysis of processes and workflows with suggestions for improvement. Identify areas where technology can lead to increased efficiency and productivity
• Ensure requirements are understood, agreed to and signed off at the appropriate stages in a project
• Develop Epics, User Stories, Tasks and to-be process flows to support the design and development of Salesforce solutions, using JIRA
• Assist with creation and review of UI mock-ups. Engage in design discussions and identify design options
• Collaborate with external developers to test and verify that solutions will meet the business requirements
• Participate in key meetings, conduct system demos, and various levels of testing (i.e., system, regression, integration, UAT)
• Develop test scenarios/cases, reviews testing plans, tracks and documents the development and results of these plans
• Participate in the development of training, implementation and support of system requirements
• Provide user documentation for system (i.e., training materials)
• Alert Salesforce Project Manager to potential risks and issues of importance

Qualifications:
 

• Experience using Salesforce to develop client or business solutions
• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
• Experience soliciting, gathering, and analyzing user input and requirements
• Experience collaborating with business stakeholders at various levels and ability to build strong relationships
• Proven ability leveraging analytical and problem-solving skills in a fast paced environment
• Detail-oriented individual with the ability to quickly ramp up, assess business needs, and technologies
• Proven time management and prioritization skills to make efficient, logical decisions in a rapidly changing environment
• Experience working with various methodologies such as Agile, Waterfall, Hybrid
• Experience documenting user Epics, User Stories and creating process flow diagrams
• Experience developing test strategies and plans, using widely accepted test methodologies and frameworks and proven analytical and problem-solving skills
• Demonstrated ability working with stakeholders to drive Salesforce adoption
• Excellent analytical, presentation, and communication (both written and verbal) skills
• Demonstrates flexibility and willingness to do what it takes to get the job done
• Drive and desire to learn and grow both technical and functional skill sets
• Proficient in Microsoft Word, Excel, PowerPoint, Projects, and JIRA

Top Candidates will have:
 

• Bachelor’s degree in business administration, information technology, or relevant field
• Business Systems Analyst Certification a plus
• 2 to 3 years of business analysis experience in Information Systems or equivalent experience
• Change Management experience in regards to user communication and adoption

Client Description

Davis-Standard is a global leader in the design, development and distribution of extrusion and converting equipment technology. Our systems encompass over 14 product lines to support manufacturing applications and customers in a wide variety of industries, including automotive, building & construction, consumer products, medical, and packaging. 

Sourcing Guidelines 

• REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
  1. US/Green Card

• MUST HAVES:
  1. Experience using Salesforce to develop client or business solutions
  2. Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
  3. Experience developing test strategies and plans, using widely accepted test methodologies and frameworks and proven analytical and problem-solving skills
  4. Demonstrated ability working with stakeholders to drive Salesforce adoption