Internal Sales Representative

We are a fast growing and leading steel roofing manufacturing company with a strong commitment to quality and innovation. We provide high-quality steel roofing solutions for commercial and residential customers.
Our mission is to deliver durable, environmentally friendly roofing products that exceed industry standards. We are seeking a motivated and results-driven Internal Sales Representative to join our team and play a crucial role in our continued success.
  • Build and maintain strong relationships with existing and potential customers through phone and email interactions. Provide expert knowledge and information on steel roofing materials, pricing, and availability to assist customers with their inquiries.
  • Develop a deep understanding of our roofing products, their applications, and benefits. Keep up to date with industry trends and competitor offerings to effectively promote our products.
  • Prepare accurate and competitive quotations for customers. Collaborate with other departments, such as the pricing team, to ensure pricing is in line with market conditions.
  • Process and manage customer orders efficiently, ensuring accurate and timely delivery. Coordinate with logistics and production teams to fulfill customer requirements.
  • Educate customers on product features, benefits, and proper installation techniques. Provide technical information and guidance to help customers make informed decisions.
  • Meet and exceed sales targets by proactively identifying sales opportunities and upselling additional products or services to customers.
  • Utilize the company’s Customer Relations Management (CRM) system to maintain customer records, track interactions, and manage leads and opportunities.
  • Address customer concerns, resolve issues, and escalate more complex matters to the appropriate departments for a resolution.
  • Stay updated on market trends, customer preferences, and competitor activities. Share insights with the sales team and management.
  • Generate regular sales reports and provide feedback to management on market dynamics and opportunities for improvement.
  • Grade 12 or equivalent: a Bachelor’s degree in business or related field is a plus.
  • Proven experience in sales, in the steel roofing or steel construction industry.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and negotiation skills.
  • Proficient in using CRM software and Microsoft Office applications.
  • Knowledge of steel roofing products and their applications is a strong advantage.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Results orientated and self-motivated with a passion for sales.
  • Competitive salary based on experience.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • Opportunity for career growth within the company.
If you are enthusiastic about sales with a strong desire to contribute to our business, we encourage you to apply. Join us in helping our customers find the best solutions for their projects.
Novi Global is acting as an Employment Agency in relation to this vacancy and no terminology is meant to be discriminatory in any way, and all applicants will be treated in the same way.  
For more information contact me directly.
Job Type:
Job Title:
Internal Sales Representative
South Africa - Any Region

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